<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Tactics Online &#187; Services</title>
	<atom:link href="http://tactics.mallmedia.net/category/customer-service/services/feed/" rel="self" type="application/rss+xml" />
	<link>http://tactics.mallmedia.net</link>
	<description>The Global Online News Source for Shopping Centers</description>
	<lastBuildDate>Mon, 30 May 2016 17:39:53 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=4.2.2</generator>
	<item>
		<title>Broadway Christmas Crusader Campaign Focuses on Shopping Pain Points</title>
		<link>http://tactics.mallmedia.net/broadway-christmas-crusader-campaign-focuses-on-shopping-pain-points/</link>
		<comments>http://tactics.mallmedia.net/broadway-christmas-crusader-campaign-focuses-on-shopping-pain-points/#comments</comments>
		<pubDate>Sat, 01 Aug 2015 19:16:22 +0000</pubDate>
		<dc:creator><![CDATA[Gundeep Gill]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://www.tacticsmagazine.com/?p=20945</guid>
		<description><![CDATA[If you don’t want to hear the answer, don’t ask the question. It’s a pretty simple yet effective rule to follow in marketing. Well Broadway shopping center’s management team did survey consumers, and then built its 2014 Christmas Crusader campaign based on the results. “The campaign…highlighted people’s Christmas shopping bugbears and found [that] Australians’ top [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/broadway-christmas-crusader-campaign-focuses-on-shopping-pain-points/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tabletop Shopping Coming to Neiman Marcus</title>
		<link>http://tactics.mallmedia.net/tabletop-shopping-coming-to-neiman-marcus/</link>
		<comments>http://tactics.mallmedia.net/tabletop-shopping-coming-to-neiman-marcus/#comments</comments>
		<pubDate>Wed, 08 Apr 2015 21:50:59 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=8855</guid>
		<description><![CDATA[The new tables that American retailer Neiman Marcus installed in its Austin, Chicago and Topango department stores’ shoe salons do more than spruce up the interior décor. They’re packed with product information that’s right at shoppers’ fingertips. A joint project of the Neiman Marcus Innovation Lab (iLab) and T1Visions, a provider of interactive touch-screen technology, [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/tabletop-shopping-coming-to-neiman-marcus/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Have Any Picky Gift Pickers?</title>
		<link>http://tactics.mallmedia.net/have-any-picky-gift-pickers/</link>
		<comments>http://tactics.mallmedia.net/have-any-picky-gift-pickers/#comments</comments>
		<pubDate>Sat, 23 Aug 2014 14:36:01 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=5226</guid>
		<description><![CDATA[Even with all the talk of personalized marketing, most malls still limit their online gift-finder search terms to the basic “Him”, “Her”, “Kids, “Teens.” Not Robina Town Centre, though. The Australian property hit the magical number with these 24 recommendation categories on its Gift Finder: Academic Adventurer Beauty Addict Book Worm Child Creative Thinker Domestic [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/have-any-picky-gift-pickers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Heeeellllpppp!</title>
		<link>http://tactics.mallmedia.net/heeeellllpppp/</link>
		<comments>http://tactics.mallmedia.net/heeeellllpppp/#comments</comments>
		<pubDate>Tue, 25 Feb 2014 13:19:14 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=5392</guid>
		<description><![CDATA[Some people are stressed-out about their fashion faux pas, and others pull out their hair trying to use electronics. Nový Smíchov in Prague, Czech Republic, has solutions for both kinds. In addition to style advisory service packages, shoppers can solicit the help of a high-tech expert. Whether it’s to choose a smartphone or upgrade a [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/heeeellllpppp/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Australian Malls Get Postal Traffic</title>
		<link>http://tactics.mallmedia.net/australian-malls-get-postal-traffic/</link>
		<comments>http://tactics.mallmedia.net/australian-malls-get-postal-traffic/#comments</comments>
		<pubDate>Tue, 25 Feb 2014 11:34:58 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=5388</guid>
		<description><![CDATA[Brookside, Logan Central Plaza and Stafford City are among the centers extracting some benefit from Australians’ love of online shopping. They all house Australia Post 24/7 Parcel Lockers, of which there are more than 140 nationwide. So when consumers purchase goods over the Internet, they can choose to have them delivered to the locker location [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/australian-malls-get-postal-traffic/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>MOA Gives Walkers a Purpose</title>
		<link>http://tactics.mallmedia.net/moa-gives-walkers-a-purpose/</link>
		<comments>http://tactics.mallmedia.net/moa-gives-walkers-a-purpose/#comments</comments>
		<pubDate>Sat, 22 Feb 2014 14:07:36 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=5360</guid>
		<description><![CDATA[If anyone can provide credible reasons for people to get active, it’s healthcare professionals. Mall of America (MOA) has partnered with the community outreach team at the Mayo Clinic to create the not-for-profit organization’s namesake mile right inside the center. MOA has hung signs from its ceiling to guide walkers along one-mile, 5K and 10K [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/moa-gives-walkers-a-purpose/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Plaza Las Americas Caters to Deaf Customers</title>
		<link>http://tactics.mallmedia.net/plaza-las-americas-expands-customer-service-to-deaf-customers-2/</link>
		<comments>http://tactics.mallmedia.net/plaza-las-americas-expands-customer-service-to-deaf-customers-2/#comments</comments>
		<pubDate>Mon, 09 Sep 2013 20:58:43 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[issue2203]]></category>

		<guid isPermaLink="false">http://tacticsmagazine.com/?p=3953</guid>
		<description><![CDATA[There are nearly 200,000 deaf people on the island of Puerto Rico, and Plaza Las Americas recently launched a couple of tech-based services to improve their shopping experience. The first is the Sorenson Communications video relay service (VRS), which makes it possible to place calls to hearing people and have a conversation in real time. [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/plaza-las-americas-expands-customer-service-to-deaf-customers-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are Your Customers Well Served?</title>
		<link>http://tactics.mallmedia.net/well-served/</link>
		<comments>http://tactics.mallmedia.net/well-served/#comments</comments>
		<pubDate>Sat, 23 Mar 2013 13:04:08 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=5800</guid>
		<description><![CDATA[America&#8217;s DDR reminds us that the pursuit of good customer service also applies to retailers. The developer produced a series of videos that showcase small business owners who have realized their entrepreneurial dreams with the support they received at the mall. At a time when consumers are looking for retail value beyond merchandise and price [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/well-served/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>One for the Gals</title>
		<link>http://tactics.mallmedia.net/one-for-the-gals/</link>
		<comments>http://tactics.mallmedia.net/one-for-the-gals/#comments</comments>
		<pubDate>Thu, 24 Jan 2013 12:50:15 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=5914</guid>
		<description><![CDATA[As Pickering Town Centre’s (PTC) promotional video series clearly demonstrates, the Ladies Room isn’t made to help women pass time while their partners run around the mall in search of gifts. It’s there precisely because the ladies are the ones taking on the lion’s share of the holiday to-do list–from shopping to home decorating to [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/one-for-the-gals/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>12 Days of Parking</title>
		<link>http://tactics.mallmedia.net/12-days-of-parking/</link>
		<comments>http://tactics.mallmedia.net/12-days-of-parking/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 09:35:51 +0000</pubDate>
		<dc:creator><![CDATA[Tactics Admin]]></dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[Social Media Campaigns]]></category>
		<category><![CDATA[Technology Lab]]></category>

		<guid isPermaLink="false">http://tactics.mallmedia.net/?p=6099</guid>
		<description><![CDATA[Last December 13, holiday shopping at Mall of America (MOA) got a whole lot easier. That&#8217;s when the top tourist destination launched &#8220;The 12 Days of Parking,&#8221; a contest in which MOA reserved a dozen front-row parking spots to give away over the 12 days leading up to Christmas. Each winner got a spot to [&#8230;]]]></description>
		<wfw:commentRss>http://tactics.mallmedia.net/12-days-of-parking/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
