Shoppers Send Virtual Hugs via Facebook

Facebook fans send out some love online for mall “huggers” to deliver to mall shoppers.

No need to give up on the warm and fuzzy side of Christmas, just because you’re in the Digital Age. Boulevard Shopping in Brazil made that case last year when it implemented a community relations program that delivered real hugs to mall shoppe[...] Tactics Subscribers Read More...

Ocean Terminal Creates Digital Advent Calendar

Social Media Campaigns, Technology Lab

Shopper Traffic up, thanks to month-long online promotion run on Twitter, promoted on Facebook and mall website.

Advent calendars normally mark the 25-day countdown to Christmas, but Ocean Terminal reimagined the tradition last year. The Scottish center developed a digital advent calendar that would offer shoppers 34 daily retailer giveaways over four week[...] Tactics Subscribers Read More...

Leasing Pins

Social Media Campaigns, Technology Lab

Online image galleries can do more than deliver eye candy at the start of a new fashion season. They can help improve your vacancy rates, too.

Pinterest is a no-brainer in fashion marketing, but it can be just as useful to promote a shopping center’s leasing developments. The Grove in L.A. uses the social media site to announce its leasing deals to shoppers. It created a “Coming So[...] Tactics Subscribers Read More...

Getting the Most of Facebook Ads

Facebook, Social Media Campaigns

Don’t waste your money on sidebar ads that just introduce your products. Use the space as calls to action and motivate your audience to start shopping.

The long-term goal of every product advertiser is simple: sell more products. When a customer to makes a purchase, they go through all the phases of the purchase funnel, a theoretical representation of all the cognitive events that leads a perso[...] Tactics Subscribers Read More...

At the Center of It All

Technology Lab, Technology News

Australia’s Melbourne Central positions itself at the junction of commerce and art with the Living Melbourne multimedia magazine and blog, giving local residents and visitors access to the city’s best kept secrets.

Melbourne Central has explored various multimedia marketing avenues and they lead shoppers right back to its shops and hot spots. A case in point is the Australian center’s Living Melbourne magazine, which contains not only an expected mix of [...] Tactics Subscribers Read More...

It’s, Like, On Facebook

Facebook, Social Media Campaigns

Event updates, fashion pages, culinary updates, the premiere of your shopping center’s new series of commercials—they can all use a boost on the social network.

Centre Commercial Phoenix isn’t giving its customers much choice about whether or not they want to visit its Facebook page. The Mauritius center simply sends them there every time they choose to abide the “click here to find out what’s on�[...] Tactics Subscribers Read More...

No Coins Please, Just Tweets

Social Media Campaigns, Technology Lab

One tweet was enough to get a Hot Wheels car from TrojanOne’s high-tech Camaro-matic vending machine. Young Auto Show visitors were good with that.

Just a few months after Kellogg’s turned heads for allowing customers at its London pop-up Tweet Shop to pay for snacks with social media currency, Canada’s TrojanOne agency applied the same principal to a vending machine. This project ca[...] Tactics Subscribers Read More...

Wired and Ready

Social Media Campaigns, Technology Lab

Social Rush competition had participants face off in Web-based reality TV series that attracted more than 1.4 million viewers and promoted Orange’s mobile services.

Snap, click, text, post—online community leaders do that all the time. It didn’t take France’s Orange too much effort, then, to convince them to keep doing their thing on behalf of its Sosh brand of community-focused mobile services. The p[...] Tactics Subscribers Read More...

The Pentagon Goes Viral

Social Media Campaigns, Technology Lab

Mall helps its town shed its “Chatham Average” moniker with video campaign starring security guard and local rapper.

It took the Pentagon Shopping Centre (Pentagon) just one week to get 18,000 views on YouTube for “It’s a Rap!,” the two-minute video it released at the beginning of the year to restore consumer pride in the center and its hometown of Chath[...] Tactics Subscribers Read More...

Psst…Men Shop Too!

Apps, Technology Lab

Mall apps are quickly becoming commodities, but one center might have found a way to make its app stand out.

The Shops at Legacy offers its mobile customers a Men's Corner, where they'll find drink specials, stores that cater to their needs, sports game listings, special event info and ideas for the gifting impaired. The app, which SmartChoice™ Ma[...] Tactics Subscribers Read More...